Bharti Airtel and Ookla hits back at Reliance Jio’s allegations of Misleading Claims

Yesterday, Reliance Jio on Monday filed a complaint against Airtel’s ad campaign with the Advertising Standards Council of India (ASCI), alleging that the findings are false, misleading, and incorrect. Today, Both Airtel and Ookla have responded to Reliance’s Jio’s complaint. You can read them below.


Airtel is one of the most trusted and admired brands in India. We also pride ourselves in maintaining the highest standards of governance and transparency and have been recognized by globally reputed institutions like Transparency International.

Our latest advertising campaign is based on the findings by Ookla, the global leader in Speed test and internet diagnostics. Ookla’s findings are based on rigorous and extensive testing across millions of devices and employs the best of data analytics.

We are rather amused by the allegations being made against our campaign. We believe that this is a deliberate attempt to malign our brand and misguide customers through a campaign of misinformation, which is something we now come across on a regular basis, in particular, on social media platforms.

Rajiv Mathrani, Chief Brand Officer, Bharti Airtel

Ookla also said that it stands behind Airtel being named “India’s Fastest Mobile Network” based on data from Q3 and Q4 of 2016.


  • […] As per the data released by the regulator, Vodafone, Idea Cellular and Airtel registered average data speeds of 12.297 Mbps, 11.865 Mbps and 8.233 Mbps respectively. All the four operators have registered a decline in 4G speeds.  However, this is not Jio’s highest speed as the operator registered 19.12 Mbps in May 2017. The most interesting part of the report was Airtel has clocked the lowest download speeds for this month. The same operator was named as “India’s Fastest Mobile Network” based on data from Q3 and Q4 of 2016 by Ookla. […]

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